lucky77 Privacy Policy

This page describes what we collect when you use lucky77 and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your information transparently, store it securely, and respect your rights under applicable data protection law.

We at lucky77 collect personal data only to deliver our service — account creation, payment processing, game play, and customer support. We do not sell your data to third parties. We use encryption, secure servers, and standard industry practices to protect what you share with us. If you have questions about how we handle your information, our support team can help clarify our process.

What we collect and why

When you create an account on lucky77, we ask for your email, phone number, and basic identity details. We use this information to verify your account, process your deposits via DANA, e-wallet, mobile banking, or other payment methods, and contact you about your account status. We also collect game activity data — which tables you join, your betting history, and withdrawal requests — to operate the platform and detect fraud.

Our servers may sit outside your jurisdiction. We transfer your data only to processors who meet our security standards and are bound by confidentiality agreements. We do not share your account details with marketing partners or advertisers. We retain your data for as long as your account is active, plus a retention period required by law or for dispute resolution.

Cookies and tracking

We use cookies to keep you logged in and to remember your preferences. These are session cookies (cleared when you close your browser) and persistent cookies (stored for up to 12 months). We do not use cookies to track you across other websites. Third-party payment processors like local payment and online payment may set their own cookies during checkout; their privacy policies govern that data.

Third-party processors

Our payment partners, hosting providers, and customer support tools may access your data to deliver their service. We vet each processor and require them to follow data protection standards. If you deposit via e-wallet or mobile banking, those platforms handle your payment details directly — we do not store your card or wallet credentials.

Our lucky77 commitments

We encrypt all data in transit using SSL. We store passwords using industry-standard hashing. We conduct regular security audits and respond to any breach within 72 hours by notifying affected users. Our data centre is located in a jurisdiction with strong data protection law. We do not use your data for automated decision-making or profiling.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. If you have a data protection complaint, you may contact our support team or lodge a complaint with your local data protection authority.

We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on lucky77. Your continued use of the platform after an update means you accept the new terms. If you do not agree, you may close your account.

Contact lucky77

For privacy questions, account access requests, or data deletion, reach out to our support team. We speak English and respond during standard business hours. You can also submit a written request to our registered address. We aim to respond to all inquiries within 14 days.